Modern Management Summit 2026

Troubleshooting Windows and Intune keeps advancing, and so do the community-driven tools that support it. In this updated 2026 edition, three Microsoft MVPs come together to explore how modern troubleshooting is evolving through shared knowledge, real-world experience, and powerful community-built tools.
The session focuses on practical, hands-on troubleshooting using a variety of Windows and Intune community tools, ranging from comprehensive troubleshooting frameworks to smaller, focused utilities that deliver quick wins for IT pros. While some tools are explored in more depth, the broader goal is to show how different community solutions complement each other in real troubleshooting scenarios.
Along the way, the speakers share real-world experience from creating and using community tools and how those tools evolve through feedback and practical troubleshooting needs.
AI now plays a central role in both troubleshooting and building community tools. The session demonstrates how AI can analyze logs, process large data sets, propose fixes, accelerate script creation, and assist in developing and maintaining troubleshooting tools while community tools continue to provide structure, context and repeatable workflows.
You’ll see practical examples where GitHub Copilot, VS Code Agents, Microsoft 365 Copilot and ChatGPT complement community-built tools rather than replace them, each taking on a different part of the troubleshooting and tool-building workflow.
Expect a fast-paced, demo-heavy session filled with actionable techniques, real PowerShell examples and insights into the future of AI-assisted Windows and Intune troubleshooting.

Join our session for a chance to win a MacBook Neo
Intune is powerful. But for Apple? It's only half the story. No real-time visibility. No remote terminal. Patch cycles that feel like they're running on dial-up. Self-service portal isn’t modern, and much more. And a helpdesk drowning in tickets that should never have existed.
ZeroTouch.ai transforms Intune into a complete, enterprise-grade Apple management powerhouse. One agent. One console. Zero compromise.

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Instant Zero-Touch DeploymentMacs & iOS provisioned, configured, and secured before the user ever logs in — through an intuitive, modern, sequence-based UI that makes complexity disappear.
Remote DesktopAgentless, browser-based full screen control. No VPN, no client installs, no friction, no excuses.
Real-Time Patch EnforcementSchedule or force full OS and third-party app patches on demand. Enforced SLAs, instant push, fleet-wide compliance. "Pending" is no longer an answer.
Remote TerminalLive shell access, fully audited and role gated. Fix anything, on any Mac, in seconds.
Smart User NotificationsCreate rich, actionable alerts that land directly on the device — not buried in a notification drawer nobody checks.
Self-Service PortalEmployees help themselves. Your L1 ticket queue is about to get very quiet.
Bulletproof Software DeploymentSilent installs, dependency handling, real-time confirmation it landed. No more "it says installed but it's not."
Real-Time Fleet IntelligenceLive telemetry across every Apple device. CPU, memory, processes, security posture — right now, not at next check-in.
App Ecosystem at Scale1,000 pre-packaged apps ready to deploy, plus access to 2 million App Store apps and full VPP support. Your entire software catalog, handled.

Is your Intune environment quietly falling behind? Are you worried your policies, apps, and security measures aren’t keeping pace with the latest in cloud endpoint management? You’re not alone, but you don’t have to stay stuck on the platform.

Climb aboard the Intune Night Train for a fast-track journey from your current setup to the cutting-edge of 2026. Our conductors will guide you through each major stop, showing exactly what needs to be modernized, automated, and secured so you arrive fully equipped for the future.

You’ll go to sleep with concerns about your environment, and wake up with a roadmap to the latest and greatest. The whistle’s blowing, it’s time to catch the train.

Take your Intune administration skills to the next level with practical, real-world solutions designed for IT pros.

In this session we’ll cover common administrative challenges and demonstrate how to solve them using PowerShell and the Microsoft Graph API.

This session is ideal for those with at least intermediate knowledge of Intune who are looking to increase efficiency, automate repetitive tasks, and better manage various scenarios through scripting.

Walk away with scripts, strategies, and insights you can put to use immediately.

For those who appreciate the joy of digging interesting information from log files, this session is for you.

Intune and Windows logs are packed with valuable insights, if you know where to look. We'll explore where you find the log files and what tools (e.g. CMTrace, Notepad++) you need to understand the information from the different Windows and Intune logs. One great tool is Intune Suite’s single device query, which will be included in Microsoft 365 E3 licenses. Plus, there are multiple community tools to help with troubleshooting.

We’ll share tips on how to efficiently collect and analyze logs from globally roaming devices, ensuring you never miss a critical clue.

Join us and become Sherlock Holmes of Windows and Intune logs – your IT career will thank you.